Thomas Cook Group plc Annual Report & Accounts 2009

Our group overview

Thomas Cook Group plc is one of the world’s leading leisure travel groups with sales of £9.3 billion and 22.1 million customers. We operate under five geographic segments in 21 countries, and are number one or number two in our core markets. Our business is supported by 31,000 employees, a fleet of 95 aircraft1 and a network of over 3,400 owned and franchised travel stores.

  • UK & Ireland
  • Continental Europe
  • Northern Europe
  • North America
  • Airlines Germany

Where we operate

UK & Ireland map

Key Facts

  • 7.6 million2 passengers
  • 1,0163 retail outlets
  • 43 aircraft
  • controlled distribution 68.6%#

Key Brands

UK Brand logos

Financial highlights

Revenue*
 

£3,098.0m 2008: £3,097.3m

Percentage of
Group revenue

33.4%

Profit from
operations**

£162.2m 2008: £143.4m

Operating profit margin***

5.2% 2008: 4.6%

Contribution to Group based on profit from operations$

38.6%
Read more about the UK & Ireland segment

Where we operate

Continental Europe Map

Key Facts

  • 7.0 million passengers
  • 2,356 retail outlets
  • 6 aircraft
  • controlled distribution 38.3%#

Key Brands

Continental Europe Brands

Financial highlights

Revenue*
 

£4,000.3m 2008: £3,620.4m

Percentage of
Group revenue

43.2%

Profit from
operations**

£127.0m 2008: £106.3m

Operating profit margin***

3.2% 2008: 2.9%

Contribution to Group based on profit from operations$

28.8%
Read more about the Continental Europe segment

Where we operate

Northern Europe Map

Key Facts

  • 1.5 million passengers
  • 18 retail outlets
  • 11 aircraft
  • controlled distribution 82.7%#

Key Brands

Northern Europe Brands

Financial highlights

Revenue*
 

£1,059.3m 2008: £971.6m

Percentage of
Group revenue

11.4%

Profit from
operations**

£86.4m 2008: £86.2m

Operating profit margin***

8.2% 2008: 8.9%

Contribution to Group based on profit from operations$

19.6%
Read more about the Northern Europe segment

Where we operate

North America Map

Key Facts

  • 1.1 million passengers
  • 52 retail outlets
  • controlled distribution 14.1%#

Key Brands

North America Brands

Financial highlights

Revenue*
 

£370.4m 2008: £384.2m

Percentage of
Group revenue

4.0%

Profit from
operations**

£17.9m 2008: £6.0m

Operating profit margin***

4.8% 2008:1.6%

Contribution to Group based on profit from operations$

4.1%
Read more about the North America segment

Where we operate

Germany Map

Key Facts

  • 5.9 million4 passengers
  • 34 aircraft
  • approximately one-third of seats
    sold in-house#

Key Brands

Germany brands

Financial highlights

Revenue*
 

£1,061.2m 2008: £978.2m

Percentage of
Group revenueø

8.0%

Profit from
operations**

£47.4m 2008: £45.4m

Operating profit margin***

4.5% 2008: 4.6%

Contribution to Group based on profit from operations$

10.7%
Read more about the Airlines Germany segment
  1. 1 Includes one aircraft on lease to a third party.
  2. 2 Includes approximately 0.9m passengers in India and Egypt.
  3. 3 Includes 220 retail outlets in India and Egypt.
  4. 4 Includes in-house passengers of 2.1 million.
  5. Ø The percentage of Group revenue for Airlines Germany has been calculated using the external revenue figure of £740.8m.
  6. $The contribution to Group has been based on the profit from operations figure of £440.9m, which excludes corporate costs of £26m.
  7. See Appendix 2 for key.