Our vision and strategic objectives

We go further to make dreams come true

Strengthening our business and investing for growth

Our growth drivers	Our performance highlights
1 Maximise value of mainstream Read more	Mainstream travel currently represents 74% of total revenue. Revenue increased 5% in the year with improved average selling prices and foreign exchange translation benefits being partly offset by capacity cuts. Margins were also helped by a strong focus on cost control.
2 Become a leading independent travel provider Read more	Independent travel currently represents 23% of total revenue. Revenue increased 10% in the year as a result of continued investment in our dynamic packaging capabilities and products as well as improved online operations. Revenue growth was also achieved through expansion of our product offering and favourable foreign exchange translation.
3 Become the leading travel-related financial services provider Read more	Financial services performance continued to be strong helped by share gain in the UK foreign exchange market, and continued initiatives to improve insurance cross-sell rates.
4 Capture growth and value through M&A and partnerships Read more	A number of acquisitions were completed, notably Gold Medal and Med Hotels in the UK, adding to our independent businesses. Progress was also made in evaluating opportunities in China and Russia.

Our key performance indicators

See Appendix 2 for key

For further information

For further information please see the following areas of our report:

• Operational review
• Sustainability
• Principal risks and uncertainties